Returns and Refunds

Any item may be returned within 15 days if unopened in original package with an RMA issued by eGreen,LLC or Amazon. Shipping address will be supplied by eGreen, LLC.

A restocking fee of up to 50% may apply. There will be up to a 50% restocking fee on unwanted items (if you are not returning for an exchange the item is considered unwanted).

If the item is defective please contact us to set up an exchange. All orders must be returned in its original factory packaging and include everything that was originally received with the item. If the item is at all physically damaged or abused the return will not be accepted. Any non-defective returns must be 100% complete in original, unopened packaging and in re-sale condition, with all packaging, manuals, cables, registration cards, accessories and UPC label and/or unbroken seal.

The buyer must print the shipping label issued by Amazon. If eGreen, LLC arranges a label and pickup, these costs will be deducted from the refund.